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From request to return

Leave made easier for everyone

With Unum Total Leave, employees and HR share one seamless leave experience, with clear visibility and expert guidance at every step.

RoseEmployee

Rose is an employee taking a health-related leave to focus on getting well and getting back to work. Total Leave keeps her supported and on track with human and technical guidance.

DevonHR Leader

Devon is an HR director overseeing compliant and caring leave while keeping operations steady. Total Leave offers him real-time case visibility and workforce-level insight.

Rose needs time away

Guided support starts from day one

Image of Unum's Total Leave mobile app.

She can digitally:

  • Sign forms
  • Update physician information
  • Set communication preferences
  • Connect banking details

In the employee portal, Rose submits her leave request and reviews an estimated leave plan right away.

Support arrives right away

Expert guidance keeps things moving

Rose is looking at her phone. Inset is an image of a Unum life event specialist speaking on a headset.

Rose is assigned a Life Event Specialist, a real person who guides her throughout her leave journey and becomes her main point of contact.

When information is needed, Rose can:

  • Upload documents securely
  • Stay on track with automated reminders
  • Connect with her Life Event Specialist
Decisions move forward quickly

Fast decisions reduce uncertainty

Rose at home during her leave and looking at her phone.

Now, her portal shows:

  • What leave is approved
  • Which benefits apply
  • Job protection details
  • What happens next

Rose is promptly notified by her specialist in the portal and through calls from Unum.

Everyone stays connected

Real-time updates keep teams aligned

Rose can always see:

  • Where her leave stands
  • What's coming up
  • What (if anything) she needs to do next

A real-time progress bar shows Rose exactly where she's at during her leave.

Tasks stay on track

Automated workflows move things forward

Image of Rose at home on her laptop completing steps in the leave portal.

When something is required, Rose sees exactly what action she needs to take and understands:

  • What the task is
  • When it's due
  • How to complete it

She can take action right from her phone or laptop.

The return comes into focus

Planning supports a smooth transition

Rose is looking at her phone. Inset is an image of a Unum life event specialist speaking on a headset.

Rose is assigned a Life Event Specialist, a real person who guides her throughout her leave journey and becomes her main point of contact.

Rose returns to work

Ongoing support keeps care and leave connected

Image of Rose sitting at her desk at work and receiving flowers from a colleague on her first day back from leave. Devon is standing next to the colleage smiling.

Return to work is a continuation, not a reset.

After returning to work, Rose can keep using the employee portal to access supportive benefits, request accommodations and manage intermittent leave without restarting the process.

The support continues beyond the leave, helping her stay connected to the care and resources she needs.

One connected leave experience

Together, they experience leave that works not as a process to manage, but as a moment that's handled with care and consistency.

For Rose

Leave doesn't take over her life. It stays clear. Supported. Human.

For Devon

Leave doesn't take over his job. It stays visible. Compliant. Under control.

What makes Total Leave different

A modern solution designed for today, built on decades of leave expertise and always ready for what's next

  • Human-led, so employees are guided through the moments that matter.
  • Technology-enabled, so work stays aligned without added complexity.
  • Built to scale, so your leave experience grows with your business, not against it.
  • Seamless HCM integration with leading workforce platforms for real-time connectivity.